Hi , I am Sorry for the delay but the support ticket is not handle by me. ScriptByte team handles support ticket. The delay is in my response. And as they mentioned your first support ticket is created on 31-Dec-2024 and second created on 1-Jan-2024. Not 1 month ago.You get replay of your first support ticket on your mail .I am attaching proofs in form off links Link 1 : https://ibb.co/d0TRp60 Link 2 : https://ibb.co/JBhbWsf . Thank you